Our last blog post discussed why voice biometrics are better than other biometrics (such as fingerprint & voice). Today we're addressing the Benefits and Advantages that your company will experience when you transition to Voice Biometric security measures.
Improved Security
Whether you need to ID an employee for building access or a customer for a password reset, every person has a unique voiceprint. The V2verify voice biometric solution touts a 98.4% accuracy when IDing a user, even while wearing masks.
Better Customer & Employee Experience
A more commonly ignored advantage of voice biometric security solutions is that it can significantly enhance customer experiences. With voice biometrics, the user doesn't have to remember complicated PINs & passwords or disclose any personal information to be authenticated. Removing PINs and Passwords also makes voice biometrics ideal for numerous omnichannel and multichannel deployments. Other service benefits include the ability to ID someone over a landline or mobile device, making the process 100% touchless and safer for those with health concerns.
Saves You Money!
Our research has found that the V2verify voice biometric solution saves our customers millions of dollars by reducing the steps and therefore the time involved in the verification process; by as much as 60%. It does this by freeing up help desk & customer service agents' time spent verifying users and resetting passwords and enables login for digital channels, including chatbots and virtual assistants. The best part is that voice biometric integration into your existing system(s) is so simple; there is no additional hardware to buy since the customer or employee utilizes their own mobile device to perform the authentication process.
Remember, Voice authentication is V2verify's forte.
V2verify's Voice authentication is the most simple & secure way to authenticate a user. It's impossible to fake; it's quick and easy; with the user authenticated with only 2 seconds of natural speech & all you need is a smartphone.