V2verify's Voice Biometric Ends the Tug-of-War Between Offering Tight Security and Excellent Customer Experience
We eliminate the need for passwords, PINs, and challenge questions.
We use a Voice Biometric to authenticate an individual with 2 seconds of natural speech across all engagement channels (mobile, web, face-to-face, and over the phone).
In a pre-COVID-19 world, companies struggled to find a balance between effective user security and a positive user experience. The problem was these two objectives resided on opposite ends of a balancing scale, improving one directly correlated to degrading the other. To complicate the problem, users are now demanding a safe germ-free authentication process that protects their privacy. The two-headed beast just became a three-headed monster.
Privacy / Safety
Using Passwords in Your Identity Access Management Solution Doesn't Make Sense!
Passwords are no longer an effective means of securing identity and access, and any technology that incorporates them as part of the process has an enormous vulnerability.
Last year companies spent over $10B on IAM and an average of $50 per support call for password resets. The end result was more hacks in the first 6 months than the previous year.
64% of customers feel inconvenienced by the current IAM process and 71% stated they don't trust the process.